AI Projects
I'm less interested in AI as a demo and more interested in AI that makes customer and operational work easier. These are a few of the projects I've built along the way.
Historical customer research used to mean digging through support tickets, community threads, and old feature requests one at a time. I built an AI assistant that pulls those sources together so anyone on the team can ask a question and get grounded context — faster feedback loops, less institutional-knowledge tax.
INBOUND sponsors have a lot of event information to keep track of — logistics, deadlines, FAQs, and more. I built an event-specific assistant that answers sponsor questions conversationally, so they can get the information they need without hunting through PDFs and pages.
The site you're on. I designed and built it to show my community and CX work end-to-end, and to keep experimenting with AI-assisted product workflows — writing, structuring content, and iterating on design with tools like Lovable, Cursor, and Claude.